It may take a couple of weeks for us to receive your paperwork from the dealership~ your sales rep would’ve given all your paperwork to their title clerk as they need to finalize everything within their title department before it's sent to us. At that point we will email you with all further instructions. However, if the dealership told you what items are required, such as a CA smog certificate, verification, etc~ you can work on getting those done and mail the originals to our address below. Otherwise we will need to wait till we receive and review your paperwork to confirm what's needed, including any fees owed. You may call your dealership's title clerk to get a better update in the meantime. (The drive away permit they gave you will suffice in the meantime).

CA Vehicle Verification- we are not able to accept scanned copies. ORIGINAL form must be mailed to us!

(You as the customer DO NOT SIGN the bottom OR A NEW FORM WILL BE REQUIRED, only the verifiers signs).

A vehicle verification is the same thing as a free VIN inspection at any California DMV. Most times you don’t even have to go inside, nor do you need an appointment. Usually there’s an outdoor area where you just pull your vehicle up and an agent will come check your vin numbers, then they will provide the form and that is the original form you must mail to us. Should you need to go inside at all, you do not need to wait in their lines, simply ask for a verifier who can provide the inspection/form for you. You do not need to fill out any paperwork or pay them any fees as we already have all required documents from the dealership to register your vehicle.

You may also use a private verifier but they charge small fees.

Any process started at the DMV will remain as incomplete. Since the dealer sends us all of the original documents along with the sales tax check for the state of California you will be unable to complete your registration at the DMV. We are DMV business partners which allows us to print registration cards and assign your plates in house. I can assure you, we have a quick turnaround time as long as we receive everything from customer in a timely manner.

If you've already paid fees at the DMV, we'll need you to mail us a copy of that receipt showing fees paid, along with the items stated in your email. If there was a discrepancy in your payment, we'll advise on any remaining balance or possible reimbursement.

The amount owed is strictly for CA registration fees or CA sales tax that were not included at the time of your purchase. We do not charge customers any fees for our services.

ALL new/used vehicles entering CA from another state require a California smog certificate, unless the vehicle is 100% ELECTRIC. A digital copy is sent to the DMV, but please send us a physical copy for our records.

Titles all come from Sacramento and usually arrive 3-5 weeks after your registration is completed~ at that point it will be delivered to your lien holder, or directly to you if the car is paid off.

Due to the large amount of mail we receive daily, we advise all customers to send their mail with a tracking number so that you know when it’s delivered to us~ Since we receive a lot of mail per day, our staff immediately checks to see if we have all required items from the customer, and then we process accordingly. If any fees are owed, please be sure to include your payment within your same envelope or submit payment before your other documents arrive to avoid delays. Usually takes us a few business days to process once we have everything. We’ll then email you a tracking number once we’ve mailed out your completed registration with plates and tags via USPS.